Effective Date: 26 November, 2024
At Tango Plus Services Private Limited (“we,” “us,” or “our”), protecting your privacy and ensuring the security of your personal data is of utmost importance. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our services, including our website, mobile applications, and OTT aggregation platform (collectively, “Tango Plus Services”).
By accessing or using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information when you interact with our services:
1.1 Personal Information
- Account Information: Name, email address, phone number, and login credentials.
- Payment Information: Billing address and payment details when you subscribe to paid services.
1.2 Non-Personal Information
- Device Information: IP address, browser type, operating system, and device identifiers.
- Usage Data: Your activity on our platform, including watch history, preferences, and search queries.
- Cookies: Data collected through cookies to enhance your experience (see Section 5).
2. How We Use Your Information
We use the information we collect to:
- Provide and personalize the services, including recommending content based on your preferences.
- Process payments and manage subscriptions.
- Communicate with you about updates, offers, and promotions.
- Improve and optimize our services through analytics and feedback.
- Comply with legal obligations.
3. Sharing Your Information
We may share your information with:
- Service Providers: Third-party companies that assist us in delivering our services, such as payment gateways, analytics providers, and customer support.
- OTT Partners: For integration purposes, enabling seamless access to partner platforms.
- Legal Authorities: If required to comply with legal obligations or enforce our terms.
- Business Transfers: In case of mergers, acquisitions, or restructuring.
4. Data Retention
We retain your personal information as long as necessary to provide the services and fulfill the purposes described in this Privacy Policy. When no longer required, we securely delete or anonymize your data.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and serve targeted advertisements. You can manage your cookie preferences through your browser settings.
6. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access, update, or delete your personal information.
- Withdraw consent for data processing.
- Opt out of marketing communications.
To exercise your rights, contact us at info@tangotv.in.
7. Security
We implement industry-standard measures to protect your information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our services may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites.
9. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal data from minors.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The updated version will be posted on our website with the “Effective Date” mentioned at the top.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, contact us at:
Tango Plus Services Private Limited
Email: info@tangotv.in
Phone: +91 22 49564455